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Job Tasks | Job Knowledge
| Job Skills |
| Interests, Abilities and
Work Values | Summary
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*Today’s
business priority is to hire those most able to apply their knowledge*
In each of the six
occupational categories there contains identifiable sets of common skills
that must be performed effectively. These skills include:
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Instructing and Demonstrating – Teaching others how to
do something
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Persuasion – Persuading others to accept your ideas and
sales offers
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Speaking – Talking to others to convey information
effectively
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Negotiating – Bringing others together to reconcile
differences
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Identifying Customer Needs – Determining the kinds of
products and services required to do a job
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Active Listening – Giving full attention to what other
people are saying, taking time to understand the points being made,
asking questions as appropriate, and not interrupting at inappropriate
times
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Mathematics – Using mathematics to solve problems
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Applications Analysis – Analyzing needs and product
requirements for unique applications
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Reading Comprehension – Understanding the written word
in work related documents
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Social Perceptiveness – Being aware of others’ actions
and reactions and understanding why they behave as they do
INTERESTS, ABILITIES and WORK VALUES
*Business
seeks success driven people who can communicate in a global marketplace*
INTERESTS common to all technical sales representatives
Those individuals
with high interest in technical selling share three common behavioral
traits; they are enterprising, realistic, and social. How do your interests stack up?
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Enterprising –They conduct themselves as entrepreneurs
being self-motivated and self-directed. They’re able to initiate and
carry through with ideas and projects; they’re leaders and decision
makers. They can deal with rejection and are able to work in
environments where risk is always present. They have winner instincts.
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Realistic – They like hands-on activities that include
practical problem solving and innovative solutions that deal with
real-world materials and equipment.
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Social – They like to help and provide service to
others. They enjoy combining business with pleasure. They like social
activities and sports such as golfing, dining, entertaining,
communicating with and teaching people.
ABILITIES common to technical sales representatives
If
you can’t communicate, your other talents are almost meaningless
(you can’t step on second base without stepping on first, so to speak). The
most important communication abilities include:
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Oral expression – The ability to communicate and
present information and ideas in ways so others will understand
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Speech Clarity – The ability to speak clearly so others
will understand
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Oral Comprehension – The ability to listen and to
understand information and ideas presented through the spoken word
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Written Expression – The ability to communicate
information and ideas in writing so others will understand
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Written Comprehension – The ability to read and
understand information and ideas presented in writing
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Speech Recognition – The ability to identify and
understand the speech of another person
WORK
VALUES common to technical sales representatives
If you
value the opportunity to:
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be creative
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have responsibility and autonomy
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be independent
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be rewarded for achievement
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have job variety
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enjoy good working conditions
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receive excellent salaries and compensation packages
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belong to an ethical profession
Then
you value the same things that most top gun technical sales representatives
do